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2025 Release Notes

Quarter 1

New Features

Changes/Fixes

  •  Staff
    • Incorrectly receiving duplicate notifications for event cancelations
    • Update messaging in Reporting to clarify that data is delayed
    • Profile photos must be in JPG format
    • Pronoun field was missing when creating a new client
    • Side pane overflowing on screen with 5 buttons present under profile picture
    • Activity logging changes to events for Staff was not being shown
    • Using back button on Pending Pay page sometimes landing on error page
    • Bulk Enroll was not showing upcoming classes that would be overbooked with the new enrollment
    • Plan could not be canceled when it started and ended on the same date
    • Plan sign-up fee was allowing taxable setting when plan itself was not taxable
    • Gift Card code was being sent with Purchase Request before it was paid
  • Clients
    • Incorrectly receiving duplicate notifications for event cancelations
    • Saved payment method was causing pending invoices to be uncancelable
    • Editing client information was not showing address on Edit screen
    • Clients with shared passes were able to book more visits than allowed by the pass
    • Visit refresh date not matching billing date was giving client too many visits
    • Improve visibility of available visits on passes/plans when enrolling
    • Account Manager was unable to sign a waiver on behalf of their dependent when there was also a deleted profile associated with the dependent
    • Filter on the appointment availability page was not working
    • Gift Card code was being sent with Purchase Request before it was paid
  • Client/Branded App
    • Enroll button was displayed when client was already enrolled
  • Kiosk App
    • Missing Pronoun field during sign up
    • Selecting and unselecting an event was enrolling and unenrolling the client instead of enrolling after submitting

Quarter 2

New Features

Changes/Fixes

  •  Staff
    • Staff list was not always properly aligned
    • Update conflict warnings to be more clear when making schedule changes
    • Roster selection radio buttons were not formatted correctly
    • Back Button from Roster was always going to the Schedule instead of the previously used area
    • Canceled appointment was not always freeing up that time slot on the calendar/staff availability
    • Calendar filters were filtering incorrectly when invalid selections were previously saved
    • Insights dashboard was not updating Transactions in the Last 7 Days automatically
    • New client modal did not have separate address fields
    • Emailing a copy of an invoice was not working in Staff App
    • Staff App print button was showing an error page
  • Clients
    • Client list was not always properly aligned
    • Show list of businesses client belongs to in password reset email
    • Update subject of Purchase Request email to include the business name
    • ACH agreement was flowing off screen
    • Address fields were always being shown as required
    • Redirection after verifying email was incorrectly going to Pike13 marketing site instead of the business where they are registered
    • Account Credit could not be properly selected during payment process
    • Client activity history showing duplicate items
  • Kiosk App
    • Show Room names during check in process
  • Client/Branded App
    • Notification settings page was not responsive

Quarter 3

New Features

  • Show report filters and column selection options before report finishes loading
  • Default new staff to see Day view of Calendar
  • Automatically scroll calendar to first event of the day when not displaying "today"
  • Add Room names to enrollment confirmation, event reminders, instructor change and staff booking emails
  • Show assigned Rooms to Clients when viewing Appointment Availability and past visits
  • Show spaces remaining to clients on individual course offering pages
  • Clients can bulk enroll in classes on their own
  • Include date range in confirmation email when bulk enrolling a client
  • Mobile view for clients when browsing all upcoming enrollments
  • Update Gift Card email to include links to the help center on how to redeem them
  • Resend Welcome Email always includes Email Verification link if the client has never logged in
  • Update profile pictures to show initials when viewing Managed Clients
  • Make the sign up page more clear for new trials and businesses

Changes/Fixes

  • Staff
    • Updated help link to Subscribe to Calendar
    • Calendar modal was not being displayed when scrolled down on the Schedule page
    • Calendar was not showing events when invalid filter settings were saved
    • Calendar was showing an incorrect color for some services
    • Calendar Day view not scrolling when the schedule was empty
    • Bulk Cancel modal was not using translation text
    • Button to leave "See what clients sees" mode was not shown when business name was also hidden
    • Updating availability at a location was not saving correctly
    • Optional Custom Fields were required when creating a new client profile
    • Plan price change was not selecting all plans
    • Staff with no profile picture was showing incorrect image in Calendar Settings modal
    • Changing billing cycle when selling a recurring plan was not always saving changes
    • Disabling a location was showing an error page
    • "Mark as No Show" was not always showing Staff the next step on the Roster
  • Clients
    • Updated help link to Subscribe to Calendar
    • Failed payment emails were linking to an error page
    • Notification for event was showing incorrect time
    • Unclear workflow when clients log in while having a profile at a disabled business and an active one
    • Guest Check Out incorrectly giving profile a complimentary pass
    • Purchasing a gift card as a guest was showing incorrect email address
    • Class price was showing for Clients when it was not supposed to be displayed
    • Remaining visits on a recurring plan were not always rolling over
    • Some client activity was showing up multiple times
    • Browsing appointments was not showing Staff in order set in Staff page settings
    • Terms and Conditions were showing for single visit pass when no terms were configured
  • Kiosk App
    • Sign up incorrectly showing fields as option when they are required
    • Incorrectly allowing clients to check in to events that had confirmed attendance
  • Client/Branded App
    • When a canceled event was already pulled up, a client could enroll in it

Quarter 4

New Features

  • Add Daily Visits to Passes, Recurring Plans, and Prepaid Plans
  • Support Day view for Schedule widgets
  • Update pending purchase request page to limit each page to 10 purchase requests
  • Update Welcome Email template to be more clear for clients who need to verify their email address
  • Ability to remove a Client after a Course has ended
  • Added a loading indicator to the Schedule page
  • Bulk Cancel multiple days of events at a time
  • Ensure canceled events are synced with calendar subscriptions (Staff, Clients)
  • Add filter by category to Services page for customers
  • Include Account Manager name in search results when enrolling a client into an event to help differentiate clients with similar names
  • Update text for Courses so that Special Instructions for the Course and the Offering are known to be different
  • Display Payroll staff list in alphabetical order by staff name
  • Update text on make-up passes so that valid location usage is clear
  • Email enrolled and/or waitlisted clients from the Roster
  • Improve UI for MailChimp integration and limitations

Changes/Fixes

  • Staff
    • Add Edit Profile button to the top of client profiles so it's easier to find
    • Improve print format for Rosters so that it's easier to read
    • Open links in Notes in a new tab by default
    • List acceptable file types that can be added to Notes
    • Updating Merchandise photo was landing on an error page
    • Adding a client profile photo was showing an error page
    • Activity history was not paging correctly for Client or Staff profiles
    • Clicking profile picture from roster was not redirecting to client profile
    • Calendar modal was not using translations for Close button
    • Calendar filters were not being saved after refreshing the page
    • Group Enrollment price for Appointments was not being saved
    • Creating a service was incorrectly showing Rooms in other locations
    • Purchase Gift Cards view was not displaying who redeemed the gift card
    • Bulk removing a client was creating too many activity entries
  • Clients
    • Next Available button in Schedule Widget was landing on the next event even when there was not remaining capacity to enroll
    • Device time zone was negatively impacting the Schedule Widget date display
    • Signing a waiver was not working while verifying email address
    • Contact Us button was not showing email address for business
    • Email address was being required on the password reset page when the field was not visible
    • Update password reset email template to be more clear
    • Saved payments were being saved even if they had expired earlier in the current year
    • Notification sent when a class was updated contained incorrect date/time
    • Notification for an event's location change was incorrectly sending a "time changed" email
    • Invoice notification email contained link that landed on an error page
    • Some courses were not displaying pricing information
    • Waitlist was not showing for some services with a waitlist configured
  • Client/Branded App
    • Blank screen when trying to enroll
    • Push notification popup was covering enrollment screen
    • Modal to purchase a plan or pass was not showing full text
    • Reporting a bug was making the app close
    • Android version was showing the app behind the OS menu buttons