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Creating Course Services

A Course in Pike13 is a specific type of group service designed for all-or-nothing attendance like a camp, workshop or learning series.

  • Payment: Clients pay one full fee upfront to enroll in the entire series. (e.g., $250 to enroll in all 5 days). They cannot pay for a single day or session.

  • No Makeups: If a client misses a day, there is no functionality to reschedule a single visit.

⚠️ Crucial Limitations

  • Client App: Clients cannot enroll in Courses via the Pike13 Client App. They must use a web browser (desktop or mobile) to sign up.

  • Flexibility: If you want to allow drop-ins, makeups, or flexible dates, do not use a Course. Instead, create a Class and use the Bulk Enrollment feature.

In This Article

Who can use this feature?

  • Pike13 Plans: ✅Premium, ✅Advanced, ✅Essential
  • User Roles: ✅Primary Owner, ✅Owner, ✅Manager, ❌Staff, ❌Limited Staff

Creating a New Course Service

  1. Go to Settings > Services.

  2. Click + New Service > + New Course Service.

  3. Enter the following information:

    1. Name of service: This will be seen by staff and clients (e.g., Level 2 Workshop, Summer Camp 5-12)

    2. Course Price: The total cost for the entire series (e.g., $250)

    3. Choose applicable taxes: Select any sales tax that should be applied to the price of the course
    4. Revenue Category: Used in reporting to track revenue
    5. Service Category: Grouping for reports and filtering for clients via the website

  4. Click Finish and begin scheduling a course occurrence.

  5. Enter the following information:
    1. Name: name of this specific offering (e.g., Spring 2027 Level 2 Workshop, Summer Camp 2027 Week 1)
    2. Location: applicable when there are multiple locations in a business
    3. Start date: the date that the course will begin
    4. Start time: the time the course will begin on the first day it's offered
    5. End time: the end time of the course on the first day it's offered
    6. Repeats: determine if this offering will not repeat (it's a single session) or whether it will repeat weekly or daily for a predetermined number of sessions
      1. Course offerings must have an end date.
    7. Instructed by: choose the instructors for this course offering
    8. Capacity for this course
    9. Enter a room if needed
    10. Special instructions for enrolled clients: emailed in the confirmation to clients after they are enrolled in the course
  6. Click Finish.

Duplicate Existing Course Services

If you are running "Summer Camp 2025" and it looks just like "Summer Camp 2024," save time by duplicating the service.

  1. Go to Settings > Services.
  2. Click + New Service.
  3. Select + Duplicate Existing Service.
  4. Choose the course you wish to copy.
  5. Enter a New Name and click + Create.
  6. You will be prompted to define the new dates.