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Modifying or Deleting Course Services

When your services, offerings or schedules change, Pike13 can be updated to match your business accordingly. Learn how to update Courses to best meet your needs.

In This Article

    Who can use this feature?

    • Pike13 Plans: ✅Premium, ✅Advanced, ✅Essential
    • User Roles: ✅Primary Owner, ✅Owner, ✅Manager, ❌Staff, ❌Limited Staff

    Modifying Course Services

    1. At the top of any Pike13 page, click Settings, then Services.

    2. Select the Course Service to edit.
    3. Use the tabs to modify specific settings by clicking the corresponding Edit button:
      1. Courses shows upcoming offerings.
        1. Add a new offering by clicking + Course Occurrence.
        2. Use See What Clients See to preview what the website will look like to members, clients or visitors.
      2. Details
        1. Course name is the name displayed on the schedule and is the default for new offerings. Offering names can also be customized.
        2. Capacity is the maximum number of clients who may enroll in a given course offering. Staff may override this from the Roster.
        3. Waitlists can be enabled for a particular service.
          1. The number of clients on the waitlist can be limited or unlimited.
          2. Enrollment from the waitlist can be automatic by Pike13 when a spot opens up, or manual requiring staff to complete the enrollment. Automatic enrollment may be shut off a certain number of hours before a course begins.
        4. Course Price is the amount a client will pay for the entire course offering.
        5. Service category can be used to filter services by website visitors/clients or in the Pike13 Client App.
        6. Applicable rooms can be used in the Schedule or to filter services by website visitors/clients. These are also used to restrict where the course may be offered.
      3. Registration
        1. Online registration allows control over what type of customer can enroll themselves online.
        2. Member status determines if a client enrolled in this course is a member.
        3. Enrollment window for registering online restricts the amount of time before the course starts when a client may enroll in a particular offering.
          1. This may be the entire course start, anytime during the course, or a set amount of time before the course starts.
      4. Cancellation
        1. Cancellation policy can be customized to meet business needs.
      5. Website Settings
        1. Visibility determines who can see this service on your Pike13 site.
          1. Members: logged in with a membership
          2. Clients: logged in without a membership
          3. Visitors: not logged in
        2. Service summary describes the course and appears on the website.
        3. Full service description appears when viewing service details on the website.
        4. Show price on homepage allows showing or hiding the service price on the website.
        5. Show instructor name allows showing or hiding the names of instructors teaching a scheduled service.
        6. Show remaining spaces allows showing or hiding the number of spots remaining in a service. This may be customized to only show spots when a certain number or fewer remain.
        7. Rooms maybe shown or hidden from the website when clients are enrolling.
      6. Pay Rates
        1. Click Settings on existing pay rates to modify them.
          1. Learn more about Commission.
        2. Click + New Pay Rate to add a pay rate to this service.
        3. Enable or disable Tips from being used for this service.

    Deleting Course Services

    1. At the top of any Pike13 page, click Settings, then Services.
    2. Select the Course Service to delete.
    3. Click the Delete button on the right hand side
    4. Click Delete Service.

      1. Success: If there are no future courses scheduled, click OK to confirm. The service is removed.

      2. Error: If you see "This service can't be deleted until all upcoming events have been canceled." you must delete or cancel upcoming course offerings first.

    Learn how to delete upcoming course offerings.