Who can use this feature?
Pike13 Plan:
✓ Premium
✓ Advanced
✓ Essential
Role:
✓ Primary Owner
✓ Owners
✗ Managers
✗ Staff
✗ Limited Staff
- More information about Pike13 Plans and Roles
Configuring email settings
- Choose Settings at the top of any page.
- Select Advanced Settings.
- In the right hand menu under Email Settings click on Settings
- Add an email address for where emails should be sent from.
We recommend using an email address like info@[YourBusinessName].com rather than a personal email address. - Add a Name where the emails will appear to be sent from
- Add a slogan that will appear below your business name and logo in the email
- Add any other information you would like to appear at the bottom of the email
- Once these settings have been added, they will apply to all automated emails sent from your Pike13 business to your clients and staff.
Viewing example account, event and billing emails
Staff and clients will be able to receive automatic notifications regarding their account, events and billing. To see examples of the automatic emails sent via Pike13:
- Choose Settings at the top of any page.
- Select Advanced Settings.
- In the right hand menu under Email Settings, click on either Account, Event or Billing to see examples of each individual notification that is automatically sent out in Pike13.
Note
Editing or turning off notifications
Automatic notifications sent to clients and staff cannot be edited nor can individual notifications be turned off by the business. However, clients and staff will be able to manage their own notifications and select which ones they do not wish to receive and how they wish to receive the notifications.