Your Pike13 Trial
Guided setup, resources, and FAQs to help you explore Pike13 and make the most of your trial experience.
Trial - Getting Started
Trial - Business Settings
- Updating Your Trial Site Business Name & Settings
- Personalize Your Business with a Custom Logo
- How do I transfer ownership of my Trial Site in Pike13?
- How do I link my Pike13 trial site to my business website?
- Multiple Locations in your Trial Site
- Setting your Trial Site's Business and Holiday Hours
- Managing and Editing Locations in Pike13 Trial Site
Trial - Evaluating
Trial - Moving Forward with Pike13
Trial - Resources
Trial FAQs
- What happens to my Trial Site if I decide to sign up?
- What happens to my data if I decide not to sign up?
- How do I claim my Pike13 Account?
- What Options Do I have for Accepting Payments Through Pike13
- How Do I Move My Client Data to Pike13?
- How to set up the Apple Accounts required for the paid branded app?
- Can I use Custom CSS on my Pike13 Trial Website?
- How do I add a custom page to my client facing Pike13 Trial website?
- Should I Add a New Location in my Pike13 Trial Site or Add a New Site?
- How do I change my trial site Login Email or Password ?
- How do I allow clients to reserve space/equipment in Trial Site?
Trial - Client Management
- Understanding Trial Site Client Roles
- Custom Client Fields in Trial Site
- Trial Site Account Managers & Dependents
- Customize Your Trial Site Client Signup Experience
- Welcome New Clients to Pike13 Trial Site
- Knowledge Check: Client Roles and Relationships
- Trial Site Client Import in Bulk
- How do I remove a client from my trial site?
- Why isn't my client receiving my trial site email notifications?
- How do I assign scannable key tags and sign in codes for trial site clients?
- How can Staff Split a Payment Between Payment Methods for a Client?
- Why can't my client enroll online in Trial Site?
- How do I merge client profiles in my trial site?
- How do I change a client to a non-client in a Trial Site?
- How Can I Compile a List of All My Clients' Email Addresses?
Trial - Services & Scheduling
- Understanding Pike13 Trial Service types: Classes, Courses, and Appointments
- Setting Up and Managing Classes in Pike13 Trial Site
- Setting Up and Managing Appointments in Pike13 Trial Site
- How do I set up semi-private appointments in my trial site?
- Cancellation Policy for Appointments or Classes in Pike13 Trial Site
- Setting Up and Managing Courses in Pike13 Trial Site
- How do I move a client to a different course session in Trial Site?
- Understanding and Utilizing Service Categories in Pike13 Trial Site
- How do I add or change the staff member for a service in Trial Site?
- How can I have trial site make-up passes issued automatically to clients?
- What is a Rollover Visit in Trial Site?
- The Pike13 Trial Site Schedule
- Configuring the Pike13 Trial Site Schedule View
- Configuring Additional Options on the Schedule
- Bulk Cancellation in Pike13 Trial Site
- Making Modifications Directly from the Schedule
- How do I print the Trial Site Schedule?
- How do I print a trial site roster?
- How do I set up Arrivals/Open Gym in Trial Site?
- How do I charge a client a late fee or deduct a visit for late canceling in Trial Site?
- How do I display the schedule widget in week view?
- Knowledge Check: Services
Trial - Staff & Permissions
- Understanding Trial Site Staff Roles
- How to Add and Manage Your Staff on Pike13 Trial Site
- Trial Site Custom Staff Fields
- Staff Permissions
- Why is a staff members payroll item not showing in my trial site?
- How Can Staff Set Up a Partial Payment in Trial Site?
- How do I set up pay for hourly employees in my Trial Site?
- Knowledge Check: Staff Roles
Trial - Products & Payments
- Understanding Product Types in Pike13 Trial Site
- What does membership mean in Pike13 trial site?
- Modifying Trial Site Passes: Keep Your Offerings Flexible & Relevant
- Trial Site Single Visit Passes
- Trial Site Complimentary Passes
- Creating Prepaid Passes in Trial Site
- Canceling or Ending Client Trial Site Passes
- Stop Selling or Deleting a Trial Site Pass
- Make-Up Passes in Pike13 Trial Site
- Trial Site Pass - Group Rates
- Trial Site Plan Types
- Creating a Prepaid Plan in Trial Site
- Creating a Recurring Plan in Trial Site
- Trial Site Plan Group Rates
- Modifying Plans in Trial Site
- Canceling or Ending Client Trial Site Plans
- Stop Selling or Deleting a Trial Site Plan
- Trial Site Plan Holds
- How Do I Set Up a Recurring Annual Membership Fee in Trial Site?
- How do I set up payment plans for courses in Trial Site?
- How do I import in an existing pass or plan for a client in trial site?
- How do I replace a client's current trial site plan with another?
- What plan or pass visit is used to pay for a service?
- How do I duplicate an existing trial site pass or plan?
- Creating Coupons with Pike13
- Changes That Impact Active Trial Site Passes or Plans
- How Do I Create and Customize Gift Cards in Pike13?
- How Do I Set Up Gift Cards in Pike13 Trial Site?
- How Can I Add and Sell Merchandise in Pike13?
- Pike13 Trial Site Payment Methods
- Credit Card Processing after Trial
- Account Credit
- Accepting Payments with External Payment Methods in Trial Site
- ACH Processing after Trial Site
- Pike13 Merchant Processing
- Trial Site - Celero
- Trial Site - Stripe
- Trial Site - Payrix
- Trial Site - Paysafe
- How Can I Print or Email a Bill in Pike13?
- How do I Manually Override the Prorated Amount at Checkout in Trial Site?
- How do I add a client's payment information to their profile?
- Discounts in Pike13
- Knowledge Check: Passes & Plans
Trial - Apps & Integrations
- Pike13 Trial Site - Client App
- Pike13 Trial Site - Staff App
- Pike13 Trial Site - Kiosk App
- Trial Site Appointment Widget
- Trial Site Schedule Widget
- Trial Site Staff Member Widget
- Pike13 Integrations
- How do I Create & Post Live Stream Links using Zapier?
- How do I use Groupon with Pike13?
- Pike13 API
- Emma
- MailChimp
- 97Display
- LoopSpark
- ClassPass
- Trial Site Smartwaiver Integration with Pike13
- MySkillChart
- Perkville
- Trial Site Google Analytics
- Google Ads
- Facebook Pixel
- Zapier
- Wexer
- TRP
- How do I Set Up Google Ads?
- How do I Set Up Google Analytics?
- Why is my Kiosk App not working?
- How do clients sign up and in on the Pike13 Client Kiosk?
- Troubleshooting the Pike13 Staff App
- Pike13 Client App vs. Pike13 Branded App
- How do I display more than one widget on my marketing site page?
- Can I Test the Pike13 Client App While in Trial?
- Can I test the Branded App during my trial?
Trial - Reporting
- Trial Site - Harnessing the Power of Reporting
- Introduction to Reporting in Pike13
- First Steps Into Trial Site Reporting
- Pike13 Insights for Trial Sites
- Trial Site Clients Report
- Trial Site Client Passes & Plans Report
- Enrollments Report
- Trial Site Pass and Plan Conversions Report
- Trial Site Schedule Report
- Staff Member Schedule Report
- Trial Site Staff Members Report
- Trial Site Monthly Business Metrics Report
- Invoice Report
- Trial Site Invoice Items Report
- Trial Site Payroll Report
- Trial SiteTransaction Report
- Understanding the Differences: Invoice Report vs. Invoice Item Report
- Trial Site Transactions by Invoice Item Report
- Trial Site Understanding the Differences: Transaction Report vs.Transaction Item Report
- Trial Site - How do I find a Transaction based on the last four digits of the payment method?
- How do I know if I need a Transaction-Based Report or an Invoice-Based Report?
- How to Favorite Reports in Trial Site
- Trial Site Looker Business Intelligence