Managing Staff Appointment Availability

Pike13 allows you to set when a staff member is available to take appointments. You can set availability so clients can only book during certain hours or days.

Who can use this feature?

• Pike13 Plans: ✅Premium, ✅Advanced, ✅Essential
• User Roles: ✅Primary Owner, ✅Owner, ✅Manager, ✅Staff, ❌Limited Staff

Adding Staff Appointment Availability

1. At the top of any Pike13 page, click Staff.
2. Select the staff member you wish to update.
3. Click Appointment Availability.
   
4. Click + Set Available Hours.
   
5. Add the following details:
   1. Location
      
      1. If there are multiple locations, click the arrow and select the desired locations
         
   2. Starting: The first date that this availability will begin
   3. From: The start time of the availability
   4. To: The end time of the availability
   5. Repeats
      1. Does not repeat
         1. Select this if availability is for a single event or date.
      2. Daily
         1. Select this if the staff member is available every single day of the week.
      3. Weekly
         1. Select the days of the week when the staff member is available. E.g. Mondays, Wednesdays and Fridays.
            
      4. For Daily or Weekly options, select when the recurrence should Stop Repeating.
         1. Never: This availability will recur forever.
         2. After this date: Enter an end date for the recurrence.
         3. After a number of occurrences: Enter a number of occurrences after which availability will end.
   6. Which services does this apply to?
      1. By default, all appointment types will be added to the list. To remove them, click the name of the service. To add any that were removed, click Choose Services and click the name of the service to add back.
         
6. Click Save.

Staff Availability Examples

Blocking Staff Appointment Availability

1. At the top of any Pike13 page, click Staff.
2. Select the staff member you wish to update.
3. Click Appointment Availability.
4. 
5. Click Set Unavailable Hours.
    
6. Add the following details:
   1. Location
      
      1. If there are multiple locations, click the arrow and select the desired locations
         
   2. Starting: The first date that this block will begin
   3. From: The start time of the block
   4. To: The end time of the block
   5. Repeats
      1. Does not repeat
         1. Select this if the block is for a single event or date, especially useful for holidays.
      2. Daily
         1. Select this if the staff member is unavailable every single day of the week.
      3. Weekly
         1. Select the days of the week when the staff member is not available. E.g. Sundays and Mondays
            
      4. For Daily or Weekly options, select when the recurrence should Stop Repeating.
         1. Never: This block will recur forever.
         2. After this date: Enter an end date for the recurrence.
         3. After a number of occurrences: Enter a number of occurrences after which the block will end.
   6. Note: This optional note will appear in the staff member's Appointment Availability summary page.
      
7. Click Save.