Cash, Credit Cards, & Checks

In Pike13, you can choose which payment methods clients can use to buy passes, plans, products, and pay enrollment fees. When selecting payment options, consider what’s most convenient for both your business and your clients, as well as how easily each method can be tracked through Pike13 reporting.

You can enable staff to record payments made by Cash or Check, providing flexibility for in-person transactions. If you want to accept credit card payments, you'll need to set up merchant processing. This requires creating a merchant account with Celero Commerce’s or Stripe. Once connected, credit card payments can be accepted directly through Pike13. 

If you collect payments outside of Pike13—such as through Venmo, PayPal, or ApplePay—you can create a custom external payment field to record these transactions in your Pike13 account, helping you maintain accurate financial records across all payment types.

Enabling Cash Payments

1. Select Settings at the top of any page.
2. Choose Advanced Settings.
3. In the right hand menu scroll down to Checkout and click on Accepted Payments.
4. To allow clients to pay by Cash toggle to the green checkmark. To turn off this payment method toggle to the red X.

Enabling Check Payments

1. Select Settings at the top of any page.
2. Choose Advanced Settings.
3. In the right hand menu scroll down to Checkout and click on Accepted Payments.
4. To allow clients to pay by Check toggle to the green checkmark. To turn off this payment method toggle to the red X.

Enabling Credit Card Payments

To process credit card payments anytime, anywhere, you need a Celero or Stripe merchant account. When your account is activated and added to Pike13, you're ready to process transactions for Visa, MasterCard, and Discover. Pike13 has merchant processing partners that support businesses based in the US, Canada, Europe, Australia, and the UK.

Apply for a merchant account

• If you are new to Pike13, your onboarding specialist will send out details on next steps for adding merchant processing to your Pike13 account.
• If you are an existing customer and want to know more about merchant processing, please contact us at help@pike13.com for more details.

Confirm that you can accept credit card payments

1. At the top of any page on your Pike13 staff site, choose Settings, and then click Advanced Settings.
2. In the right menu, click Accepted Payments, and then check for the green checkbox.

• If you see the checkmark, credit card processing is active.
• If you see a red X, contact help@pike13.com.

Enabling a Credit Card reader

You can enter a client's credit card info manually, but you can also speed the entry of credit card information at checkout and store it securely for later by enabling a credit card reader.

The only credit card readers that are compatible with Pike13 are the MagTek (21040145) and MagTek (21073062) both can be purchased from an online store. Please note, the MagTek (21073062) model is primarily for PCs and may not work well on a Mac.

Steps to enable the MagTek credit card reader

1. In your Pike13 website, click Settings, and then click Advanced Settings.
2. In the right menu, click Accepted Payments, make sure that Enable USB card swiper is checked, and then click Save.
3. Plug the MagTek credit card reader into your computer's USB port.
4. When swiping a card, your computer will ask you "What type of device is plugged in?". Click auto-detect.

Entering a client's credit card information

To manually enter a client's credit card info:

1. Click on Clients at the to of any page.
2. Select the client you wish to add their credit card to.
3. Choose Manage Payment Methods, and then enter the required information.

To take credit card info using a USB swiper:

1. On a computer, use the Pike13 staff website with the USB swiper.
2. Under Choose payment method, click Swipe card.
3. Slide the card through the swiper.

Adding an External Payment Method

1. At the top of any Pike13 page, select Settings.
2. Choose Advanced Settings.
3. In the right menu under Checkout, click Accepted Payments.
4. On the Accepted Payments page, select External Payment Systems
5. Click + Add Payment Method.
6. Enter the name of the external payment method (like “Square” or “VenMo”), choose whether to show a field for entering a transaction number for each use of this payment method during checkout, and then click + Create.