Who can use this feature?
Pike13 Plan:
Role:
- More information about Pike13 Plans and Roles
In Pike13, Services are the events or sessions your clients can register for and attend at your studio. You can create three types of services—Classes, Courses, and Appointments—each designed to meet different scheduling and enrollment needs. Here’s a breakdown of how each one works and when to use them:
Classes
Classes are ideal for group-based activities that happen on a regular schedule. Multiple clients can register online, and they have the flexibility to enroll or cancel individual sessions as needed.
Key Features:
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Recurring schedule with no fixed end date
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Supports multiple clients per session
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Clients can enroll or cancel individual sessions online
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Options for drop-ins, makeups, and waitlists
Example: Intro Yoga is scheduled every Monday, Wednesday, and Friday at 6-7am with no end date.
Courses
Courses are also group-based but run for a set period with a fixed start and end date. Clients pay a one-time fee upfront and are automatically enrolled in every session in the course.
Key Features:
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Set start and end dates
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Full upfront payment required (not payable via passes or plans)
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Automatic enrollment in all sessions
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No options for drop-ins, makeups or cancellations
Example: Weekly Camp is scheduled Monday- Friday at 9am-3pm and clients must pay $250 to enroll in all 5 days.
Warning
Course Limitations
Clients must pay the course fee in full, upfront. They cannot pay for a course with a plan or pass. Clients must also attend all of the sessions. They cannot drop-in, makeup a missed session, attend part of the course or be added to a waitlist. Clients cannot cancel their course online or choose to reschedule their course.
Appointments
Appointments can be individually scheduled or booked in a series. These are 1 on 1 private sessions based on a staff member’s availability. Clients can book these sessions as needed and pay using a pass or plan.
Key Features:
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One client per appointment (online)
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Scheduled based on staff availability
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Clients book individual sessions or a series online
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Supports passes/plans and makeups
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Staff can manually enroll additional clients if needed
Should I set up a Course, Class or Appointment Service?
Service | Pro | Con |
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Course |
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Class |
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Appointment |
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