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September 2026 Updates

Fixes and Improvements

Payments & Billing

  • In a rare timing edge case, a credit from an unused portion of a prior billing period could be wiped out instead of applied to the catch-up invoice when a membership hold ended — resulting in the client being charged the full amount for a partial period. The credit is now reliably applied as expected.
  • Clients using the Nuvei payment gateway in Checkout V2 could hit an error when adding a new card, blocking the purchase entirely. The backend side of this has been resolved — a coordinated Client App update is also required for the fix to reach all affected clients, so confirm with Engineering before advising customers it's fully resolved.

Scheduling & Calendar

  • A backend error could occur when generating booking data for group classes in certain circumstances, which could surface as a failure in the app. This has been fixed.
  • Calendar and schedule views now load faster, thanks to a more efficient query for fetching scheduled events — particularly noticeable on busier calendars.

Clients & Profiles

  • Pages that display client and staff profile photos load more quickly, following a reduction in redundant database lookups for photo data.
  • Dates on activities and notifications now consistently include the year, making it easier to tell whether something happened recently or a long time ago.

Under the Hood

  • Resolved a backend error that could occur when generating booking/lease data for group class events in certain edge cases.