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LoopSpark Integration with Pike13

LoopSpark is an integrated CRM tool designed for fitness businesses in the U.S. and Canada. It provides staff task management, automated marketing, and two-way Email/SMS messaging to help retain clients.

In This Article

Who can use this feature?

  • Pike13 Plans: ✅Premium, ✅Advanced, ❌Essential
  • User Roles: ✅Primary Owner, ✅Owner, ✅Manager, ❌Staff, ❌Limited Staff

LoopSpark Overview

A separate subscription with LoopSpark is required to begin using LoopSpark with Pike13.

LoopSpark is an integrated CRM tool that provides staff task management, marketing, and email/SMS two-way messaging in the U.S. and Canada. The LoopSpark integration does not support account manager/dependent relationships. For that reason, LoopSpark is best for fitness businesses that serve only adults.

For more information about LoopSpark, please visit:

Warning

The LoopSpark integration does not support Account Manager/Dependent relationships.

If your business relies heavily on parents signing up children (e.g., swim schools or youth programs), LoopSpark may not be the right fit. It cannot distinguish between the parent and child in the data sync. It is best suited for businesses that serve adults directly.

Shared Data

The following information is sent to LoopSpark from Pike13:

  • Client Profiles: Personal info and Custom Fields.

  • Visit History: Including enrollment statuses (Enrolled, Late Cancel, No Show, Completed).

  • Financials: Purchase history.

  • Plans & Passes: Name of the plan, Status (Active, On Hold, Inactive), and Start/End dates.

Tips on Setting up LoopSpark

You do not need to install an app directly inside the Pike13 interface. The connection is established via the Pike13 API.

  1. Sign Up: Create an account with LoopSpark.

  2. Connect: Log in to your LoopSpark dashboard. This will guide you through authorizing your Pike13 account.

  3. Authorize: You may be asked to provide Pike13 API credentials. You can generate these in your Pike13 site under Settings > Apps & Add-ons > API Keys.