Staff Notification Types

Pike13 staff and clients can manage a lot of their own activity. To keep a pulse on the action easily, use the built-in notification settings so that you always know what's going on.

Learn how your employees can manage their notification settings: Managing Staff Notifications

Who can use this feature?

Pike13 Plans: ✅Premium, ✅Advanced, ✅Essential
User Roles: ✅Primary Owner, ✅Owner, ✅Manager, ✅Staff, ✅Limited Staff

Limited Staff Members

Limited Staff Members may receive these notification types:

Billing
- None
Attendance
- Attendance for a class or appointment has not been confirmed
Scheduling
- A client booked or canceled an appointment with you
- A client booked or canceled a class with you
- A client booked or canceled a course with you
Client Management
- None

Staff Members

Staff Members may receive these notification types:

Billing
- A client updates a purchase you requested
Attendance
- A spot is available for a class with clients on the waitlist
- A client visit is unpaid
- A client is missing a waiver
- Attendance for a class or appointment has not been confirmed
Scheduling
- A client booked or canceled an appointment with you
- A client booked or canceled a class with you
- A client booked or canceled a course with you
Client Management
- None

Managers

Managers may receive these notification types:

Billing
- A client's payment fails or is overdue
- A staff member discounts a purchase
- A staff member refunds or voids a purchase
- A staff member or client updates a purchase request
- A client updates a purchase you requested
Attendance
- A spot is available for a class with clients on the waitlist
- A client visit is unpaid
- A client is missing a waiver
- Attendance for a class or appointment has not been confirmed
Scheduling
- A client booked or canceled an appointment with you
- A client booked or canceled a class with you
- A client booked or canceled a course with you
- A client booked or canceled an appointment with another staff member
- A client booked or canceled a class with another staff member
- A client booked or canceled a course with another staff member
- A client canceled their attendance of a group class
- One staff member is substituted for another in a class or appointment
Client Management
- A staff member adds a client
- A client signs up online
- A staff member sells something
- A client buys something
- A client's credit card expires soon
- A staff member adds a note to a client's profile
- A staff member posts a note in a class, course, or appointment
- A staff member places a plan on hold
- A client's plan or pass is expiring with no other plan or pass to replace it
- A client's recurring plan is about to expire
- A client's prepaid membership is about to expire
- A client's pass is about to expire
- A client has only one visit remaining on a pass
- A staff member issues a make-up
- A client signed a document

Owners and Primary Owners

Owners and Primary Owners may receive these notification types:

Billing
- A client's payment fails or is overdue
- A staff member discounts a purchase
- A staff member refunds or voids a purchase
- A staff member or client updates a purchase request
- A client updates a purchase you requested
Attendance
- A spot is available for a class with clients on the waitlist
- A client visit is unpaid
- A client is missing a waiver
- Attendance for a class or appointment has not been confirmed
Scheduling
- A client booked or canceled an appointment with you
- A client booked or canceled a class with you
- A client booked or canceled a course with you
- A client booked or canceled an appointment with another staff member
- A client booked or canceled a class with another staff member
- A client booked or canceled a course with another staff member
- A client canceled their attendance of a group class
- One staff member is substituted for another in a class or appointment
- A client enrolls in a course
- A staff member adds a client to a course
Client Management
- A staff member adds a client
- A client signs up online
- A staff member sells something
- A client buys something
- A client's credit card expires soon
- A staff member adds a note to a client's profile
- A staff member posts a note in a class, course, or appointment
- A staff member places a plan on hold
- A client's plan or pass is expiring with no other plan or pass to replace it
- A client's recurring plan is about to expire
- A client's prepaid membership is about to expire
- A client's pass is about to expire
- A client has only one visit remaining on a pass
- A staff member issues a make-up
- A client signed a document
- A client has canceled their membership