Skip to content
  • There are no suggestions because the search field is empty.

Discounting Payments

Who can use this feature?

  • Pike13 Plans: ✅Premium, ✅Advanced, ✅Essential
  • User Roles: ✅Primary Owner, ✅Owner, ✅Manager, ❌Staff, ❌Limited Staff

Overview of Discounts

You can deduct an amount from the usual cost of many things you sell in your Pike13 business in several ways. You can:

  • Add a discount at the time of sale, whether as a calculated percentage or a specific amount.
  • Apply a coupon discount as part of a promotion at the time of sale either in the Shopping Cart or in Checkout.
  • Set a one-time discount to be applied to an upcoming payment.
  • Override the price so that it doesn’t show up on your client’s invoice as a discount.

 

How discounted passes and plans affect staff pay rates

When a staff pay rate is defined as a percent of the price that the client has paid and the client visit is paid for by a pass or plan that was sold at a discount, the discount is applied directly to the staff member’s pay rate. Because computing a per-visit price isn’t possible for an unlimited plan, staff pay is based on the single-visit price of the service paid by an unlimited plan.

Discount methods

 

Offer an item at a complimentary 100% discount

  1. Click on the 3 bars in the upper left hand corner
  2. Choose Store
  3. Select either Plans, Courses or Merchandise
  4. Add the item to the shopping cart, and then choose the client who the product is for and click Finish.
  5. Click Secure Checkout & after the item’s name, Click Comp, and then choose Confirm to indicate that you want to apply a 100% discount to the item.
  6. Complete the purchase.

Add a discount at the time of sale

  1. Add the item to the shopping cart, and then click Modify GearLight_button.png.
  2. Under Discounts choose Edit, and then do any of the following:
    • Under Price tap Add Discount, choose the type of discount that you want, enter a percentage or dollar amount, and then choose whether you want to apply the discount to all payments or this payment only.
    • If there’s a signup fee, under Signup Fee tap Add Discount, choose the type of discount that you want, and then enter a percentage or dollar amount.
    • Tap Save.
  3. Tap Back to Shopping Cart, and then complete the purchase.

Add a coupon discount

  1. Add the item to the shopping cart.
  2. On the Shopping Cart page, under TOTAL tap Enter coupon code, enter the valid coupon code that your client provides, and then tap Apply.
  3. Complete the purchase.

Discount an upcoming payment

  1. At the top of any Pike13 page, tap Clients.
  2. Choose a client
  3. In the client’s profile, in the right menu tap Plans & Passes, and then on the Active tab tap the appropriate plan or pass.
  4. Tap Bills, and then tap the upcoming bill.
  5. Tap Add Discount.
    Note You can discount a portion of the payment (as a percentage) or a flat rate that doesn't exceed the payment amount.
  6. Choose whether to apply this discount to all payments or to this payment only.
  7. To apply the discount, tap Finish.

Manually override the price at checkout

  1. Add the item to the shopping cart.
  2. In the shopping cart, tap Modify GearLight_button.png.
  3. Under Pricing, tap Edit
  4. On the Pricing page for the pass, under Price enter the amount that you want to charge, choose other options, if any are available, and then tap Save
  5. Tap Back to Shopping Cart, and then complete the purchase