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June 2026 Updates

June 2026

New Features

Store Search — Redesigned for Speed
Finding the right product just got easier. Staff can now search across all item types — Plans, Passes, Courses, Merchandise, and Gift Cards — in a single search. The new interface replaces tabs with intuitive filters, with Plans and Passes kept prominent at the top for quick access.

Skill Tracking (Early Access)
A major new capability is now available for businesses who want to track student progress over time. Staff can rate student skills directly and view skill tracking progress from a client's profile. This feature is in early access — reach out to Pike13 to learn more.

Client-Controlled Pass Start Dates During Enrollment
Give your clients more flexibility at the point of enrollment. Businesses can now enable a setting that allows clients to choose when their pass or plan begins — any date between today and the event date, as long as the pass duration covers the event. This is off by default and can be enabled in your business settings.

Room Names Hidden from Client Notifications When Kept Private
If your business has configured rooms to be hidden from clients on your website, those room names will now also be omitted from client-facing confirmation, reminder, and update emails — for classes, courses, and appointments. Room names remain visible to staff as always.

 Rooms Now Available for Advanced and Premium Plans
Businesses on Advanced and Premium plans can now enable the Rooms feature directly from their Settings menu — no need to contact support. Rooms remains off by default and can be enabled whenever you're ready to start managing your spaces. 

API Access — New Pending Approval State
New client apps registered through the Pike13 API will now enter a pending state until reviewed and approved by Pike13 staff. This adds an important layer of oversight to integrations.

 Fixes & Improvements

Billing & Payments

  • Invoice subtotals now correctly display the pre-discount total rather than the post-discount amount, giving a clearer breakdown of what was charged.
  • Dependents can now use their Account Manager's saved credit cards during checkout — both for card visibility and successful payment processing.
  • ACH "Check Returned" failures no longer leave invoices incorrectly marked as paid or closed.
  • A server error that occurred when viewing membership plans with missing pricing data has been resolved.
  • A billing validation error that prevented certain records from saving has been fixed.
  • Businesses in Australia, Canada, the UK, Germany, and South Africa will now see locally appropriate bank transfer terminology throughout the product rather than the US-specific "ACH" lab

Notifications & Communications

  • Notification emails that were silently failing to send have been fixed.
  • Links in notification emails on custom subdomain businesses were triggering an "unsafe redirect" error — this has been corrected and links now route correctly.
  • Bank transfer payments (SEPA, ACH, ACSS) now show clearer messaging on invoices and receipts, reflecting that funds take several days to settle rather than showing "Invoice Paid" immediately.

Scheduling & Rooms

  • The room conflict checker when creating or editing recurring events now correctly shows all conflicting occurrences, not just the last one.
  • The "Not Assigned" category in Day view (when grouped by Rooms or Staff Member) now persists correctly even when no unassigned events remain.
  • A display issue showing a "Deleted Service" label on certain active recurring services has been resolved.
  • Staff can now cancel individual occurrences that were split off from a recurring series after the original series was canceled — previously this caused an error.

Client & Guardian Experience

  • Guardians can now book appointments on the client side using a valid pass without encountering errors.
  • The guardian waiver signing flow has been fixed — a routing error was preventing the page from loading correctly in certain cases.
  • Converting a non-client profile to a client now correctly prompts for any required missing profile information.
  • Phone numbers containing international formats are no longer incorrectly flagged as credit card numbers, unblocking notes and messages that were failing to save.

Staff App

  • Schedule List View now uses a larger font size for improved readability.
  • The Unpaid Invoices & Upcoming Visits page on the Today dashboard now correctly shows only currently due invoices — future-dated invoices are no longer included in the count.

Two-Factor Authentication

  • The 2FA page now clarifies that verification codes can be sent via phone or email. Accounts where 2FA is mandatory also see a new notice explaining that disabling 2FA only affects the current session.

API

  • Clients created via the /api/v2/desk/people endpoint now correctly default to client status when the is_client field is omitted — restoring expected behavior.

Under the Hood

  • Rails upgraded from 7.1 to 7.2
  • Sidekiq dependency upgraded