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Staff Member Roles

Pike13 uses staff roles to control access and permissions based on each team member's specific responsibilities.

In This Article

Who can use this feature?

  • Pike13 Plans: ✅Premium, ✅Advanced, ✅Essential
  • User Roles: ✅Primary Owner, ✅Owner, ✅Manager, ❌Staff, ❌Limited Staff

Assigning Staff Roles

  1. At the top of any page, click Staff.
  2. In the Staff list, click the staff member to modify.
  3. In the right menu of the staff member's profile, click Edit Profile.
  4. At the bottom of the Edit profile page, choose one of the roles below that best matches the permissions needed by the staff member, and click Save.

Role Descriptions

Primary Owner

Only one primary owner is allowed per site. The primary owner is ultimately responsible for the Pike13 site. Only the primary owner can assign another owner to replace them.

Owners

An owner has permission to manage all aspects of your Pike13 site. Owners can add and manage Staff Members, Services, Plans & Passes, Documents, Merchandise, Pay Rates, Run Payroll, and run all reports.

Managers

A manager has permission to add and manage Staff Members, Services, Plans & Passes, and Documents.

Staff Members

A staff member can view the full Schedule, sell products, add new Clients, and take attendance.

Limited Staff Members

A limited staff member can only view their own schedule and have limited access to info about the clients they serve. Limited staff members cannot accept payments.

Warning

Staff Permission Hierarchy

  • To change another user's permission level, you must have a higher level than they do.

  • Only the Owner (Primary) can modify the permissions of other Owners.

For more details, see our Pike13 Permission Guide.