Why is a staff members payroll item not showing?

There are a couple of possibility why a payroll item has not appearing for a staff member: 1) the staff member has not been assigned a pay rate for that service and/or 2) attendance has not been confirmed for the specific class/appointment/course.

If a pay rate for a staff member isn’t included

1. At the top of any Pike13 page, Select Staff.
2. Select the staff member who is missing a pay rate.
3. Click on Pay Rates. Here you will see the services the staff member has been assigned to, they ones they have not been assigned to and the services that do not have pay rates. 
   
4. From here, you can select
   • + to add a pay rate to the service
   • No assigned to pay rate to choose the rate for this staff member
5. Once the new pay rate has been added, go back to Staff.
6. Select Run Payroll Now.
7. Choose the pay period, Select Delete.
8. Reset attendance on the roster of the events that were not included in the staff member's pay.
9. Confirm attendance.
10. Rerun payroll.

Check if attendance has been confirmed

1. At the top of any Pike13 page, Select Schedule,
2. Navigate to the date(s) for the event you need to confirm.
3. If the event is grayed out, attendance has been confirmed. Select the event to check if the roster has any unresolved items.
4. Confirm attendance for the events that weren’t completed.
5. Return to Staff > Run Payroll Now. 
6. Select Recalculate Pending Pay.
7. Rerun payroll.