Modifying / Canceling Booked Appointments

Modifying a booked appointment or recurring appointment

1. Click on Schedule.
2. Choose the Appointment you wish to modify.
3. In the right hand menu under Settings, choose to Change Schedule or Instructor.
4. If this is a recurring appointment, select whether to change the one appointment or this one and all future instances. Click Continue.
5. From here, you can change the date for the appointment, start and end times as well as the staff member who is instructing the appointment.
6. Choose whether you wish to notify the client and include a custom email.
7. Select Save.

Canceling a booked appointment or recurring appointment

1. Click on Schedule.
2. Choose the Appointment you wish to modify.
3. In the right hand menu under Settings, choose to Cancel Appointment.
4. If this is a recurring appointment, select whether you wish to cancel only this one appointment or this one plus all future instances. Click Continue.
5. Choose if you wish to remove the appointment from the Schedule or whether it should remain on the Schedule but marked as canceled.
6. Select whether you wish to notify the client. If so, create a custom email to send to the client.
7. Click Finish