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Enrolling In & Canceling Classes

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You can enroll yourself in a class on a Pike13 website/mobile or client app. When enrolling in a class, you may have to purchase an applicable plan or pass or add a credit card on file. This requirement is set up by the business and Pike13 will prompt you for the required information when appropriate.

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Enrolling in a class

  1. Select Menu in the right hand corner.
  2. Choose Schedule .
  3. Select the day you wish to enroll in.
  4. Choose the class you wish to enroll in.
  5. Click Enroll.
  6. If you are managing a dependent, you will be asked Who is enrolling? Click on the box next to the name of the person you are enrolling then select Next.
  7. In order to enroll in the class, you may be required to have an applicable plan/pass or enter a credit card. If there is a requirement, you will be prompted to complete this step in order to enroll.
  8. Choose Finish to complete your enrollment.

Best Practice

Multiple Locations

If a Pike13 business has more than one location listed, you will want to select the Location where you wish to enroll in the class or course first, then select the session you wish to enroll in.

Canceling a class

    1. Sign in to the Pike13 Mobile site.
    2. Scroll down to Upcoming Schedule.
    3. Select the class that you wish to cancel your registration for.
    4. Choose Cancel Visit or Late Cancel, then select OK.

Warning

Late Cancel

If you are canceling within the business's late cancellation period, you will see the option to Late Cancel. Depending on the business's cancellation policy, you may be charged a fee or have a visit deducted from your current plan or pass.

In this article

Enrolling in a class

  1. Sign in to your Pike13 account using the same email address and password that you used to create your account.
  2. Click Schedule or Services at the top of the Business's Pike13 website.
  3. Find the class and time you wish to enroll in and select Enroll.
  4. If you are managing a dependent, you will be asked Who is enrolling? Click on the box next to the name of the person you are enrolling then select Next.
  5. In order to enroll in the class, you may be required to have an applicable plan/pass or enter a credit card. If there is a requirement, you will be prompted to complete this step in order to enroll.
  6. Choose Finish to complete your enrollment.

Best Practice

Multiple Locations

If a Pike13 business has more than one location listed, you will want to select the Location where you wish to enroll in the class or course first, then select the session you wish to enroll in.

Canceling a class

    1. Sign in to the Pike13 website.
    2. Under Upcoming, select the class that you wish to cancel your registration for.
    3. Choose Cancel Registration, then select OK.

Warning

Late Cancel

If you are canceling within the business's late cancellation period, you will see the option to Late Cancel. Depending on the business's cancellation policy, you may be charged a fee or have a visit deducted from your current plan or pass.

In this article

Enrolling in a class

  1. Sign in to your Pike13 Client app using the same email address and password that you used to create your account.
  2. Click Service at the bottom of the client app.
  3. Select Classes and select the type of class you wish to enroll in.
  4. Choose the date you wish to take the class.
  5. If you are managing a dependent and wish to enroll, click on the managing client at the top and select the family member you wish to enroll
  6. Click Enroll on the class time you wish to enroll in.
  7. Choose Join Class to complete your enrollment
  8. In order to enroll in the class, you may be required to have an applicable plan/pass or enter a credit card. If there is a requirement, you will be prompted to complete this step in order to enroll.

Best Practice

Multiple Locations

If a Pike13 business has more than one location listed, you will want to select the Location where you wish to enroll in the class first, then select the session you wish to enroll in.

Canceling a class

    1. Sign in to the Pike13 website.
    2. Choose Activities, select the class that you wish to cancel your enrollment for.
    3. Click Leave or click Cancel, then confirm by clicking Leaving Class OK.

Warning

Cancel

If you are canceling within the business's late cancellation period, you will see the option to Cancel. Depending on the business's cancellation policy, you may be charged a fee or have a visit deducted from your current plan or pass.