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Email Settings

Add your business email so automated emails appear sent from your Pike13 business.

In This Article

Who can use this feature?

  • Pike13 Plans: ✅Premium, ✅Advanced, ✅Essential
  • User Roles: ✅Primary Owner, ✅Owner, ❌Manager, ❌Staff, ❌Limited Staff

Configuring your Email Settings

  1. Click Settings at the top of any page, then click Advanced Settings.
  2. In the right hand menu under Email Settings, click Settings.
  3. Update the following fields:
    1. From which email address should emails be sent?
      1. We recommend using an email address like info@[YourBusinessName].com rather than a personal email address. These settings apply to all automated emails sent from your Pike13 business to your clients and staff.
    2. What name should emails come from?
      1. We recommend an email "display name" that uses the name of your business.
    3. Email slogan or tagline
      1. Add a slogan or tagline below your business name and logo.
    4. Other info
      1. Add any other information you would like to appear at the bottom of emails.
  4. You may click Send Test Email to preview these settings.
  5. Click Save when you are satisfied with your changes.

NOTE

These settings apply to all automated emails sent from your Pike13 business to clients and staff.

Viewing Sample Emails

Staff and clients will be able to receive automatic notifications regarding their account, events and billing. To see examples of the automatic emails sent via Pike13:

  1. Click Settings at the top of any page, then click Advanced Settings.
  2. In the right hand menu under Email Settings, click on either Account, Event, or Billing to see examples of each individual notification that is automatically sent out in Pike13.

Note

Editing or Turning Off Notifications

Automatic notifications sent to clients and staff cannot be edited, nor can individual notifications be turned off by the business. However, clients and staff can manage their own notifications and select which ones they do not wish to receive and how they wish to receive the notifications.