Joining a business as a staff member for the first time? Please follow this step-by-step guide to get started. You will also see attached walk-through guides with screenshots on getting started.
1. Claim your staff profile that was set up by the business owner
Check your inbox for an email “Welcome to (business name)”. Claiming your Account means to create a password and then log into Pike13. After your account is claimed you will be able to log into Pike13, and proceed with actions your permissions allow. For more info, click here.
2. Enable Staff notifications bases on your needs
Pike13 will alert you of things such as cancelled appointments based on your Staff permissions. It’s important to get all your notifications properly turned on, so that you are informed on alerts based on your role and permissions at the business, and can properly handle the alerts if your role allows. For more info, click here.
3. Learn how to manage your schedule
If you handle appointments for the business you work for, this is especially important to set up. Making yourself available for clients to book online and fellow staff to view your availability. Even if you work with mainly classes, it’s still a good idea to have knowledge of blocking your schedule for Holidays, Time off, and possible doctor appointments that make you unavailable for services. For more info, click here.
4. Download Staff Application or bookmark the web app to your mobile device
To have quick and easy access to Pike13, anytime, anywhere you will want to download the Staff App. Pike13 is entirely mobile forward, and gives you visibility into your schedule, and other items relate to your role within the business. If you are using an iPhone you can can go to the App Store and search for Pike13 Staff App. Use your login credentials that you created in Step 1.
If you are using Android, please Launch Chrome for Android and open the website or webpage you want to pin to your home screen. Tap the menu button and tap Add to home screen. You’ll be able to enter a name for the shortcut and then Chrome will add it to your home screen.
5. Additional Help Topics to review