Pike13 helps you track and manage the people you provide service to so you can build stronger relationships. The following roles determine visibility and access to your service offerings and products.
A visitor is a person who views your Pike13 site when they are not signed in. When a visitor attempts to enroll in an event or make a purchase, Pike13 will ask the person to create an account or sign in before they can complete the action. A visitor becomes a client after they create an account.
A client is a person who has an account with your business. Depending on your business, clients are also known as athletes, customers, patients or students.
A member is a client who has an active plan or pass that allows membership. This option is available within the Policies section of the plan and pass settings. For example, clients who have the Unlimited CrossFit recurring plan are considered members.